{"id":20,"date":"2026-05-16T01:24:46","date_gmt":"2026-05-15T21:24:46","guid":{"rendered":"https:\/\/silqabaya.com\/?page_id=20"},"modified":"2026-05-16T01:31:58","modified_gmt":"2026-05-15T21:31:58","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/silqabaya.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"20\" class=\"elementor elementor-20\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31cc441a e-flex e-con-boxed e-con e-parent\" data-id=\"31cc441a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d17df68 elementor-widget elementor-widget-text-editor\" data-id=\"6d17df68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<section dir=\"rtl\" style=\"font-family: 'Tajawal', Arial, sans-serif; line-height: 2.1; color: #000; max-width: 900px; margin: auto; padding: 40px 2px;\">\n<h1 style=\"color: #440414;\">Return and Exchange Policy<\/h1>\n<h2 style=\"color: #440414;\">SilQ Abaya<\/h2>\n<p>At SilQ Abaya, we are committed to offering products meticulously designed and crafted with high quality to suit the refined tastes of our valued customers. As all our abayas are custom-tailored and prepared upon request, all sales are final; therefore, we do not offer returns or refunds once an order has been completed.<\/p>\n<h2 style=\"color: #440414;\">Return and Exchange Policy<\/h2>\n<ul>\n<li>All orders are considered final once confirmed and payment has been completed.<\/li>\n<li>Products cannot be returned or exchanged due to a change of preference, size, or color after the order has been processed.<\/li>\n<li>No refunds are provided for custom-designed products.<\/li>\n<\/ul>\n<h2 style=\"color: #440414;\">In the event of an issue with the order<\/h2>\n<p>In the event of any product-related issue\u2014such as a manufacturing defect, receiving an item different from your order, or a visible defect upon receipt\u2014please contact us as soon as possible after receiving your order so that we may review the situation and resolve it appropriately.<\/p>\n<h2 style=\"color: #440414;\">Contact Methods<\/h2>\n<p>Contact Page: <a style=\"color: #440414; font-weight: bold;\" href=\"https:\/\/silqabaya.com\/en\/contact-us\/\"> Contact us <\/a><\/p>\n<p>\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a: <a style=\"color: #440414; font-weight: 500;\" href=\"mailto:info@silqabaya.com\"> info@silqabaya.com <\/a><\/p>\n<p>Instagram: <a style=\"color: #440414; font-weight: 500;\" href=\"https:\/\/www.instagram.com\/silq_abaya\/\" target=\"_blank\" rel=\"noopener\"> @silq_abaya <\/a><\/p>\n<h2 style=\"color: #440414;\">Important Notes<\/h2>\n<ul>\n<li>You must get in touch shortly after receiving the order regarding any issues.<\/li>\n<li>Additional photos or details may be requested to verify the status.<\/li>\n<li>SilQ Abaya reserves the right to evaluate each case individually and make the appropriate decision.<\/li>\n\n<\/ul>\n<p>Thank you for your trust in SilQ Abaya.<\/p>\n<\/section>\n<h2 style=\"color:#440414; font-size:24px; font-weight:600;\">\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 SilQ Abaya \u0641\u064a SilQ Abaya \u0646\u062d\u0631\u0635 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0645\u0646\u062a\u062c\u0627\u062a \u0645\u0635\u0645\u0645\u0629 \u0628\u0639\u0646\u0627\u064a\u0629 \u0648\u062c\u0648\u062f\u0629 \u0639\u0627\u0644\u064a\u0629 \u0644\u062a\u0646\u0627\u0633\u0628 \u0630\u0648\u0642 \u0639\u0645\u0644\u0627\u0626\u0646\u0627 \u0627\u0644\u0643\u0631\u0627\u0645. \u0648\u0646\u0638\u0631\u064b\u0627 \u0644\u0623\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0639\u0628\u0627\u064a\u0627\u062a \u062a\u064f\u0641\u0635\u0644 \u0648\u062a\u064f\u062c\u0647\u0632 \u062d\u0633\u0628 \u0627\u0644\u0637\u0644\u0628\u060c \u0641\u0625\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0646\u0647\u0627\u0626\u064a\u0629 \u0648\u0644\u0627 \u0646\u0648\u0641\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0623\u0648 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0627\u0644\u063a \u0628\u0639\u062f \u0625\u062a\u0645\u0627\u0645 \u0627\u0644\u0637\u0644\u0628. \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u062c\u0645\u064a\u0639 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u062a\u0639\u062a\u0628\u0631 \u0646\u0647\u0627\u0626\u064a\u0629 \u0628\u0639\u062f \u062a\u0623\u0643\u064a\u062f\u0647\u0627 \u0648\u0625\u062a\u0645\u0627\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062f\u0641\u0639. \u0644\u0627 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silqabaya.com\/en\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silqabaya.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silqabaya.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silqabaya.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silqabaya.com\/en\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":0,"href":"https:\/\/silqabaya.com\/en\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"wp:attachment":[{"href":"https:\/\/silqabaya.com\/en\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}